Appalling Cst service

Item: Vodacom
Rating: 1
Author: Mike H

I placed a order for a new device and said i was not happy with the product . The salesperson Sithembiso said he cannot change the order and that i must accept that device . I said im not happy with his service and he put the phone down in my ear

Helpful (0)

Replies (2)

Vodacom's replyOfficial

21 Oct 2021, 07:30

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Best regards,

Vodacom's reply21 Oct 2021, 07:30

Official

Best regards,

Vodacom's replyOfficial

21 Oct 2021, 17:25

Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. Our records for today indicate that you have been contacted and assisted by our Social Media Team.

Apologies for any inconvenience this may have caused. Regards Consumer Website Team

Best regards,

Vodacom's reply21 Oct 2021, 17:25

Official

Best regards,

Appalling Cst service

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