1 reviews | Active since Aug 2017
Appalling!!!!
<p>Vodacom... I have never encountered such incompetence like i did in your Greenstone store. It seems that you are only too happy to lose a R1000 a month customer... trying to port over to your network since Wednesday... what an absolute nightmare! I had to continually keep phoning your staff ... 45 times in total yes i counted. I decided to go to your store again today only to wait almost 2 hours to no avail. Oh wait forgive me the guy that was helping me was only bothered with his fidget spinner... APPALLING! Your store staff are not only ***********, they dont have a clue what they're doing and worst of all they wouldn't know customer service if it hit them in the face! Disgusted...</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Nadia Coelho,
Thank you again for taking my call. This matter was addressed.
Regards
RO
Best regards,
Dear Nadia Coelho,
Thank you again for taking my call. This matter was addressed.
Regards
RO
Best regards,
