JM
Joseph M
1 reviews | Active since Feb 2019
08 Jul 2020, 13:32
Appalling
Dealing a gentlemen named Chad Robertson, no urgency in assisting the client. He cannot transfer calls because he is at home. Not to sure which system he is using that cannot transfer call. To Grant who is supposedly his manager please get your front solidiers in order. Vodacom this has lost you a customer.
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Vodacom's replyOfficial
08 Jul 2020, 13:52 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Jul 2020, 13:52
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team