appalled with the service from vodacom
<p>I've been trying for months to get the attention of Vodacom for bad service, and yet after posting a complaint on this website I didn't receive a call... What should a person do in this day and age to get good service? Due this company debiting my account on the incorrect dates after me changing the dates and I had to pay in R100 each time they went into my account and I wasn't refunded for there mistake and now that I app**** for new contract and wish to upgrade my contract I can't because of there mistakes,I will be porting my number to another network due to this reason, you can check on my number, I've been with Vodacom since 2007 .</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
