Appalled Vodacom Customer

I received a call from Vodacom Upgrades regarding my pocket router contract . They were offering me more data at the same cost as my current contract . I accepted only to find out on 1 July that I had no access to the internet . I called them on 1 July and was told that the offer I accepted related to home internet and not a pocket router and that they would reverse the upgrade but the old contract will only start again on 1 August . So now I am sitting without internet on my pocket router and still have to pay for a service I didn't receive or all my other contracts would be blocked . Firstly that person that called me is @ fault , I was perfectly content with the contract I initially had and he should be disciplined as I was told that there were lots of comebacks relating to this pocket router changeover to home internet contract . He should have known what contract I had before making the call , also he never mentioned anything about a new router. Secondly I am not willing to pay for a service for July if I didn't have access to said service . I was told that I can only dispute that once the debit order is paid . Now I feel like I'm being penalized for an internal Vodacom issue and that its fair . I have 3 contracts with Vodacom and I am appalled with their service @ the moment to say the least