Appalled

Worst service I’ve received from Vodacom and I have been with them for more than 11 years with more than 6 contracts. An agent messed up on two of my upgrades. I am currently billed for data that I can’t even use, and the nerve of being told that I will have to top up meaning I have to spend more in order for me to be able to use data. I am so disappointed and appalled by the service I am receiving. And to think of how much I pay on a monthly basis.