LM
Lithakazi M

1 reviews | Active since Jul 2021

20 Jul 2021, 09:28

Appalled Customer

Hello, please assist me. For the past few months I've been lodging complaints on every vodacom platform I could get access to - even instore to no assistance. Whenever I buy data I barely use it and it gets depleted. I have done everything that you can come up with. I've deactivated everything and called every helpline to no assistance. I've even had to deal with a rude assistance in the BT Ngebs City Mall in Mthatha and I'm not impressed!!!!

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Replies (1)
Vodacom
Vodacom's reply20 Jul 2021, 10:58
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team