1 reviews | Active since Oct 2016

17 Oct 2016, 17:11

APPALLED By vodacom service

<p>I have JUST typed out my whole complaint and pressed publish, and the whole complaint has somehow been deleted. I WANT SOMEONE TO CONTACT ME ASAP REGARDING VODACOM ONLINE MAKING A COMPLETE ***** UP on my online order upgrade. we are going on a week and 3 days and I have now been told that I can only upgrade instore once the *********** rude people namely Macalaster and Leonard from vodacom online have recieved the sim card which was delivered to me WHITOUT A DEVICE</p>

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Replies (1)
Vodacom
Vodacom's reply18 Oct 2016, 07:22
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team