RT
Ricky T
1 reviews | Active since Feb 2021
17 Jul 2025, 16:56
App issue
Trying to get any satisfaction from Tobi is absolutely useless Habe an issue with vodapay app.Tobi is apparently only option to.solve the issue.He has to limited options abailable cannot ne transferred to the vodapay app dept direct.Can someome please call me to.sort out my problem
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
18 Jul 2025, 08:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply18 Jul 2025, 08:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
18 Jul 2025, 12:14Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion this afternoon regarding the App issue you have confirmed the App is working now. Regards Vodacom Consumer Website Team
Best regards,
Vodacom's reply18 Jul 2025, 12:14
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion this afternoon regarding the App issue you have confirmed the App is working now. Regards Vodacom Consumer Website Team
Best regards,