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ntombi T
1 reviews | Active since May 2014
18 Aug 2015, 13:06
App downloads 2X
I keep loosing airtime and data without even making a call or connecting to the Internet.Just now I recharged R55 just to see what's going on,in less than 5min it was all gone.I made sure that all my apps were off at that time.When I phone them they tell me about this unauthorized subscription APP DOWNLOADS 2X .I don't know how you do business Vodacom,disappointed AGAIN.
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Vodacom's replyOfficial
19 Aug 2015, 08:26Hello 082758T,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply19 Aug 2015, 08:26
Official
Hello 082758T,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,