PL
Peter L

1 reviews | Active since Feb 2022

01 Sept 2024, 19:03

App

I have been with Vodacom for many years. Since getting the app I have been able to easily check my data and airtime and if necessary buy more. That is until recently when Vodacom has made changes to the system which means that it is not easy to check for example my data and buy more if required. I have visited one of their offices who were unable to explain why the system was changed. Please Vodacom bring back easy access to my data etc Peter ***

0
Replies (1)
Vodacom
Vodacom's reply02 Sept 2024, 08:00
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team