ZM
Zama M
1 reviews | Active since Jan 2011
19 Sept 2019, 13:19
Apology not accepted sort yourselves out.
They don't even deserve one star from me. I have bought a 30 days WhatsApp 1 gig but it's been three days I cannot use WhatsApp. If I recharge for other things then my airtime gets chowed by the WhatsApp. All they can say is sorry....will that bring back my airtime?? will that return the time I lost in responding to possible opportunities? VODACOM need to sort out their mess URGENTLY.
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Replies (2)
Vodacom's replyOfficial
20 Sept 2019, 07:05Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards Consumer Website Team
Vodacom's reply20 Sept 2019, 07:05
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards Consumer Website Team
Vodacom's replyOfficial
26 Sept 2019, 15:41Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team
Vodacom's reply26 Sept 2019, 15:41
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team