APN service still not completed Vodacom

We have comp**** with all thenevessary requirements for an APN service from Vodacom which my company have signed up in early 2018. The project duration was only to be complete within 2 months. We/FEM have had so many bad experiences with the engagement parties at Vodacom to complete the project thats it become non existent. We signed up , getting invoices but no services ? I tried to escalate to Vodacoms CIO a few times but no response. All we need is our services up within the agreed time which has passed by like 50 days over the project. we still waiting for a proper contact and technical team to assist. where do we go from here? Will we ever get what we signed up for?

The early presentations and so on were good but the follow through doesn't exist.