Apathetic
<p>I had virtually no signal for the whole of October. Its done serious damage to my business. The complainst dept have responded very well, but Vodacom's network team isn't even slightly interested in solving the issue. October was a financial write off and November looks to be the same. I am absolutely disgusted with the way my issue has been handled, the empty apologies will not compensate me for my inability to pay my bills.</p>
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Vodacom's replyOfficial
03 Nov 2016, 11:40Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply03 Nov 2016, 11:40
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,