CJ
C J
1 reviews | Active since Nov 2019
11 May 2020, 14:38
Apalling courier service
Vodacom should really consider another courier service than RAM, have been tracking my parcel and it has been laying in their PE Warehouse since Thursday 05h41 - no movement. Had I not called they would not have arranged for delivery for tomorrow (if I am lucky). Who would have known 72 hours would 72 days
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Vodacom's replyOfficial
11 May 2020, 15:57 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 May 2020, 15:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team