GH
George H
1 reviews | Active since Mar 2009
15 Dec 2020, 13:33
Apalling
Apalling service. My cell was ******. Forget the call centre, I went to Constantia Village and eventually got my cell blacklisted. Tried getting a SIM swap, no joy. Went to Blue Route, tried gettimg a SIM swap no joy apparerntly "technical problems"". I sat with the Vodakom zombie as he sat waiting with the IT queue only to be dumped. I have bought another phone. Dear God you are the worst company when it comes to customer service. Your frontline people mean well but lack the ability to make things happen. my ****** number ***
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
15 Dec 2020, 13:58Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Dec 2020, 13:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team