TM
Tshidiso M

1 reviews | Active since Dec 2024

12 Dec 2024, 20:19

AOWA VODA!

I loaded R110 airtime on my vodacom phone throuth FNB app and it didn't reflect on my account. I then used my capitec app to load another R60 and nothing, my vodacom account is still zero. Both transactions were succesful on the banking apps.

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Replies (1)
Vodacom
Vodacom's reply13 Dec 2024, 07:41
Official
  Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team