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Patrick M
1 reviews | Active since Aug 2018
15 Jan 2021, 22:31
Anytime Data billed instead of Night data whilst streaming between midnight and 05:00
Day time data charged instead of night data whilst streaming between midnight and 05:00 am. Can i please be reimbursed my 10-15 Gig which has been charged on the nights of the 11th, 12th, 13 and 14th Jan 2021. Msisdn: *** Contact Number: ***
Thank you Patrick Mahanuke
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Vodacom's replyOfficial
16 Jan 2021, 11:15Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Jan 2021, 11:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team