CC
Chwayita C

1 reviews | Active since Apr 2015

29 Jan 2021, 08:57

Anyone with authority to close an account please call me!!!!

I'm only giving this star cause I can't give less!!!! Same complaint that I thought was resolved LAST YEAR apparently its still an issue. Can someone who has authority to close an account or put a query next to my account please get in touch with me cause this is really getting boring now! Making me go all over the departments and still get no help!!!!!

0
Replies (1)
Vodacom
Vodacom's reply29 Jan 2021, 09:10
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team