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elize F
1 reviews | Active since Jul 2011
14 Jan 2020, 07:01
Anyone out there to answer my call
Visited a Vodacom shop 2 weeks ago, my contract had expired end of November 2019. Was advised by agent to call the cancellation department *** to cancel and advise that I want to use the number as pay as you go. I have been phoning every day and held of for more than 10 mins, no one even answers. I want confirmation that the contract was cancelled
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Replies (2)
Vodacom's replyOfficial
14 Jan 2020, 07:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Jan 2020, 07:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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elize F's updateReviewer Update
20 Jan 2020, 06:33Still no one made contact, useless!!!
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elize F's update20 Jan 2020, 06:33
Reviewer Update
Still no one made contact, useless!!!