AM
Andrew M

1 reviews | Active since Jul 2015

06 Jul 2015, 16:49

Anyone Giving Service at Vodacom

Cancelled two lines one went down other not *** is still running have mailed customer care on the following date 19/3/15 initial request 05/06/15 to let them know one line didn't go down 17/06/15 to remind them 02/07/15 to remind remind them 06/07/15 to triple remind them and perhaps to have a response other than the automated on. Perhaps one day i may get a response and my money refunded. I hold my breath in anticipation. Your service is beyond pathetic Vodacom you may be your best own \Slaap TIGER"goes to show for pointing fingers"""

0
Replies (1)
Vodacom
Vodacom's reply07 Jul 2015, 08:32
Official
Hello Dandrew@24,

Thank you for taking the time to raise your complaint with our team.

My name is Craig Julius and I will take ownership of this and my objective is to turn your complaint into a compliment and I'd like you to help me with this. I will be in contact with you regarding this matter in order to resolve or address.