AM
Andrew M
1 reviews | Active since Jul 2015
06 Jul 2015, 16:49
Anyone Giving Service at Vodacom
Cancelled two lines one went down other not *** is still running have mailed customer care on the following date 19/3/15 initial request 05/06/15 to let them know one line didn't go down 17/06/15 to remind them 02/07/15 to remind remind them 06/07/15 to triple remind them and perhaps to have a response other than the automated on. Perhaps one day i may get a response and my money refunded. I hold my breath in anticipation. Your service is beyond pathetic Vodacom you may be your best own \Slaap TIGER"goes to show for pointing fingers"""
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Replies (1)Vodacom's replyOfficial
07 Jul 2015, 08:32Hello Dandrew@24,
Thank you for taking the time to raise your complaint with our team.
My name is Craig Julius and I will take ownership of this and my objective is to turn your complaint into a compliment and I'd like you to help me with this. I will be in contact with you regarding this matter in order to resolve or address.
Thank you for taking the time to raise your complaint with our team.
My name is Craig Julius and I will take ownership of this and my objective is to turn your complaint into a compliment and I'd like you to help me with this. I will be in contact with you regarding this matter in order to resolve or address.
Vodacom's reply07 Jul 2015, 08:32
Official
Hello Dandrew@24,
Thank you for taking the time to raise your complaint with our team.
My name is Craig Julius and I will take ownership of this and my objective is to turn your complaint into a compliment and I'd like you to help me with this. I will be in contact with you regarding this matter in order to resolve or address.
Thank you for taking the time to raise your complaint with our team.
My name is Craig Julius and I will take ownership of this and my objective is to turn your complaint into a compliment and I'd like you to help me with this. I will be in contact with you regarding this matter in order to resolve or address.
