Anybody still alive?
<p>I live on a farm. In September I asked Vodacom to investigate the bad signal at my house and if there is anything that they could do about it. On 9 September 2016 Mr Kurt Wilson asked for my coordinates and promised that someone would visit me within 2 weeks. I did as asked by email and received no response from him. I sent another mail to Mr Wilson on 14 October, enquiring if he will still send somebody to come and see me. Again no response. I phoned their service number at the beginning of November and was told that someone will contact me soon. Until today, 14 November 2016, I had no feedback from Vodacom at all. My ref # for my query is A2-1VH0-SAD1XX</p> <p> </p> <p>Bad bad bad</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Vodacom
I want to thank your PR people for responding very quickly to my post. Once again I was promised to be contacted within 2 days. Regrettably after 2 months I am still waiting for the promised call. I have 2 contracts expiring this year, maybe it is time to find a service provider that can do something for me
Dear Vodacom
I want to thank your PR people for responding very quickly to my post. Once again I was promised to be contacted within 2 days. Regrettably after 2 months I am still waiting for the promised call. I have 2 contracts expiring this year, maybe it is time to find a service provider that can do something for me