KM
Khatija M
1 reviews | Active since Mar 2009
03 May 2019, 15:41
Any opportunity to rob customers
Vodacom does it again. Increases contracts at their own will, without notifying the customer. when i took the contract out, they forgot to mention that it increases after a year. i have had this contract for over 6 years now, and it never increased till now. had a look at my proof of purchase and nothing on there either. Customer services consultant could not also explain why I was charged more this month
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Replies (1)Vodacom's replyOfficial
03 May 2019, 16:01 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 May 2019, 16:01
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
