Any day data ******
I have a 5GB any day with 5GB Night Own deal for my Wifi Router that i pay R253 each month for. On Saturday 5 October after 12:00PM midnight I decided to browse the Internet and Download a few Things which should be going off the Night Owl Data. When I checked my Data, what was left on 6 October I found that my any day 5GB data has Finished..Which should not be the case... I want my Data to be Refunded back onto my Simcard as I was not using it during Day light... Again Vodacom is *****ing from me which is not the First Time..... I WANT TO BE REFUNDED WITH THE 5GB DATA
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Vodacom's replyOfficial
06 Oct 2019, 11:15Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply06 Oct 2019, 11:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
24 Oct 2019, 11:25Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team
Vodacom's reply24 Oct 2019, 11:25
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team