1 reviews | Active since Jan 2017
Anti Client Service - Vodashop Middelburg Mall
<p>I have upgraded last year at Vodacom in November 2016 for a new Samsung S6 I had the phone 1 week and the screen cracked and I took it in for repairs in Vodashop Middelburg Mall. I have phoned every week for the last two months to find out when I will receive my phone back and every time they tell me they do not know they have to follow up and there is no reportds to give and and and and. I have to phone back every time and ask what is going on! It has been 2 months for a screen repair and no one can tell me what is going on?</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
The reported instance has been reviewed and address.
Confirmation received and incident updated.
Best regard
Elroy
The reported instance has been reviewed and address.
Confirmation received and incident updated.
Best regard
Elroy
