Another Week Another Problem

<p>I checked my bill online and noticed content services had been billed. I immediately called Vodacom and the lady said she couldn't help me as her system was offline but would call me back in the morning. She didnt. I called again and after several minutes on hold I eventually got through to be told there are no subscirptions, transferred to solutions department. Lady answers, gets my name and the call drops (nice 1 vodacom). No one calls back. Start all over again. Speak to another lady who says there are no services or subscriptions. Got told it had been escalated and would receive a call in 24 to 48 hours. Well no one has called and I am really frustrated. I don't want to pay for something I didnt have and Vodacom seems to not give a damn. I want this resolved.</p>