Another week, another fiber outage!!!!!

Item: Vodacom
Rating: 1
Author: Quade R

Another week, another fiber outage.

Two outages within 2 weeks????

No reference number given.... just stating that technicians are aware of the fault, not working on restoring the fault.

This is putrid service from Vodacom.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

20 Mar 2025, 07:52

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply20 Mar 2025, 07:52

Official