JS
Jacques S
1 reviews | Active since May 2016
16 May 2016, 11:01
ANOTHER Vodafone Live Charge
<p>This is the third month in a row that an amount for Vodafone Live appears on my bill. Every time you say it was a mistake and then take it away or try and bribe me with a data bundle. This is enought. Fix my account now!!!!!!!!!! There should be a rating less than one star for you!</p>
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Replies (2)JS
Jacques S's updateReviewer Update
16 May 2016, 11:17OK, so after some investigation I see that you already Credited my account with this amount TOGETHER WITH last months amount. Let me know why you keep Invoicing me for this. I am not subscribed to any Vodafone Live subscriptions. If I am, let me know.
JS
Jacques S's update16 May 2016, 11:17
Reviewer Update
OK, so after some investigation I see that you already Credited my account with this amount TOGETHER WITH last months amount. Let me know why you keep Invoicing me for this. I am not subscribed to any Vodafone Live subscriptions. If I am, let me know.
Vodacom's replyOfficial
16 May 2016, 11:24Thank you for the posting. The matter will be escalated and a consultant will be in contact to assist with resolution. Kind regards, Vodacom Consumer Website Team
Vodacom's reply16 May 2016, 11:24
Official
Thank you for the posting. The matter will be escalated and a consultant will be in contact to assist with resolution. Kind regards, Vodacom Consumer Website Team