JW
Jaco W

1 reviews | Active since Feb 2012

05 Dec 2016, 10:20

ANOTHER VODACOM ***** UP!!!!!!!!!!!!!!!!!!

<p>My account , ACCORDING TO VODACOM IS, overdue but when i pull my statement of the website it shows that the account is fully paid up! NOW VODACOM HAS BLOCKED ONE OF MY CONTRACTS! WHY OH WHY DO I HAVE TO BE PUNISHED IF VODACOM CAN'T DO THEIR ACCOUNTING RIGHT! THEN WHEN YOU PHONE THEIR CALL CENTRE AND YOU SPEAK TO A LADY BY THE NAME OF MALIBOGO "*****" INSTEAD OFF HELPING SHE PUT DOWN THE PHONE IN YOUR EAR. THEN YOU SEND A EMAIL AND GETS NOTIFIED THAT THEY WILL CONTACT YOU WITHIN 24 HOURS THEY PROPABLY MEAN NEXT YEAR!!!!!! Maybe my services will be appreciated by Cell C!!!!!!!!!!!!!!!!!!!!!!!! </p>

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Replies (1)
Vodacom
Vodacom's reply05 Dec 2016, 12:18
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,