Another Vodacom disaster

I am having MASSIVE problems again with Vodacom and my 3G. Years ago when I took the contract I put a cap on my data usage at R100 in case I went over my contract bundle.<br> <br> But no, par for the course I now get nearly a R2000 bill from Vodacom of which 90% of it is data and NOBODY can explain why the cap was removed from my account. This is tantamount to *****ing from me.<br> <br> I also cant get a list of ALL supposed websites etc that I visited to make up this amount of data and money.<br> As far as I know, they STILL haven't put the cap back on for me either.<br> <br> I want a formal response and will be looking to Vodacom for a refund of this. It is NOT my fault that Vodacom's processes are SO bad.