Another upgrade gone wrong & clear advertising

Been struggling to get hold of the people at the store for over 2h! The phone just keeps on ringing. I used the cellphone number on the The Grove's webpage and a lady answered once and said that someone probably didn't put the phone down correctly and that I should try in 5 min. It's now going for an hour and a half.<br> <br> As if I'm not angry enough and for me to drive 100km to come to your store will detrimental to my health and blood pressure!