SD
Suraj D

1 reviews | Active since May 2018

15 Aug 2025, 20:28

ANOTHER UNAUTHORISED ENQUIRY ON MY NAME!!

To investigate duplicate and unauthorized enquiries on my name, vodacom created another unauthorized enquiry to resolve the issue they created. Now I have to wait for vodacom to receive, investigate, report to credit bureau and for credit bureau to remove...AGAIN... This can't be happening again. Please help

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Replies (1)
Vodacom
Vodacom's reply16 Aug 2025, 07:52
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team