Another ****ty review for Vodacom

<p>I have a contract with Vodacom. My current phone is a Samsung S6 Curve. The phone started giving me problems in August 2016 (still within the 1st year of the contract).</p> <p>The phone has been booked in to Vodacom repairs shops 4 times already for the same fault. Please see below the history (date booked in, Vodacom branch and job number)</p> <p>1) 2016/08/20, Witbank branch, job number ********** 0- ********** 1</p> <p>2) 2016/09/19, Witbank branch, job number ********** 7- ********** 1</p> <p>3) 2016/10/31, Eastgate branch, job number ********** 8-904019</p> <p>4) 2016/11/14, Eastgate branch, job number ********** 4-904288</p> <p>The faults are:</p> <p>1) no 4G</p> <p>2) battery heats up</p> <p>3) loosing connections during calls</p> <p>4) can not make or receive calls</p> <p>5. cant access the internet (facebook, google, pintrest</p> <p>6. screen not responding to actions</p> <p>After the repairs, the phone was returned indicating that the phone was repaired or no fault could be found.</p> <p>I'm on the road a lot and also have to drive at night time.</p> <p>I've been paying the contract every month but I do not have the use of the phone, this is absolutely ridiculous. </p> <p>We have called and written numerous e-mail to the Vodacom repair escalation to please replace the phone and the latest feedback was: </p> <p>Good day</p> <p>If the unit is still faulty, please have it rebooked in .</p> <p>Regards</p> <p>Miyelani </p> <p>Please assist as i am fedup and desperate for assitance. This is not the service i expected from vodacom and need this sorted out as soon as possible.</p> <p> </p>