Another tired day at the office after little sleep

Item: Vodacom
Rating: 1
Author: John S

Last Thursday I complained that I had received an SMS from Vodacom at 1am in the morning regarding my data running out in a few days' time. I was assured that someone from Vodacom would contact me. I am still waiting...Meanwhile, this morning, at 1am once again, I receive the same SMS reminder. Come on, Vodacom, please get this sorted! How would YOU like to be awoken by your phone at 1am when you have a working day ahead?

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Replies (1)

Vodacom's replyOfficial

29 Oct 2019, 07:01

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply29 Oct 2019, 07:01

Official