Another Sim Swap ***** - Losing a lot of money again

I have used my number since 2006. I have been a victim of sim swap ***** on 2 occasions - 2022 and 2023. ********** are getting away with sim swap *****. How is vodacom allowing this. I have lost a lot of money due to this sim swap *****. My financial services providers now wants a report for sim swap from vodacom. I don't know who from vodacom will provide the report. Vodacom, who can I speak to to get the report?

You really needs to tighten your controls re the sim swap. We are losing a lot of money because of Sim Swap *****s. Please attend to this as soon as possible.