another ****y service from Vodacom

i am on a R200 contract and it was loaded on the 1st and today its the 2nd and my airtime is gone i fail to understand what the hell is happening this cant be true one of your consultant called me and told me its data i cant surf for R200 in a day this cant be true according to my fone i used 11killobytes this is the ****y service i am getting