Another Run around from VODACOM

I would like to congratulate VODACOM on their prompt service, I was informed that once I paid my account my phone would be switched on with in 24 - 48 Hours, it is now 216 hours later and still no phone, when I phoned today again I spoke to a consultant at about14H50, I was told my phone would be switched on in 2 Hours, at 22H40 still no phone service, WELL DONE VODACOM, first prize for leading the public around the BUSH with your bull ****. I can't even port my number to any of the other service providers as it is still blocked by VODACOM