Another profile has master rights over my account and Vodacom can do nothing about it

Item: Vodacom
Rating: 1
Author: michelanarendse M

Useless company in resolving my issue. I have phoned them on 2 occasions to sort out my ebill issues on their myvodacom issues. It has been more than 2 months and the issues are still there, where someone else has master account rights over my number.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

31 Jan 2020, 07:10

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply31 Jan 2020, 07:10

Official