ANOTHER POOR DELIVERY FROM VODACOM MANAGEMENT

i had the gruelling task of coming into your customer contact centre in December to query my account. I spoke to your Customer Relationship Manager who was to investigate my query and give me feedback, it is not 3 months and I am still waiting. I then contacted centre management and was requested to email Jennifer, well no surprise there has no been no response and i had to show up again. i was assisted by Barbara, who promised me a call or email. After her frustration with your pathetic call centre managed to get my line unblocked only for it to get blocked by your pathetic accounts division. I have been trying to call your quality division for feedback on my call, which will aid my account being unlock, *** does not work! No Surprise! GET YOUR MANAGEMENT TEAM IN ORDER! Maybe your call centre wont be in shambles! Please can an educated, dedicated, service driven manager contact me, AND NOT ON MY CELL! as you cut the lines AGAIN! or does VODACOM not possess such employees? I cannot understand how an organisation such as VODACOM does not employ people who are capable of doing their work! You bill your customers enough to attract better employees. I DEMAND answers! contact me