RG
Ryan G
1 reviews | Active since Jul 2019
20 Jun 2023, 14:47
Another Pathetic South African Company
What pathetic hassle with Vodacom. Lost my phone and blacklisted it. Was about to claim for new phone when i found it. Stupid me being honost reported that I found my phone. Its now 3 days struggling with Vodacom to un blacklist my phone. This is a business phone. Aftersales pathetic but believe me the sales department is quick to assist. Vodacom go join Telkom mobile with there empty shops because of bad service.
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Replies (2)
Vodacom's replyOfficial
21 Jun 2023, 07:46Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Jun 2023, 07:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
RG
Ryan G's updateReviewer Update
22 Jun 2023, 10:34Good day. I wish to thank Vodacom Shop Boardwalk Port Elizabeth who resolved my issue. The staff has renewed my trust in Vodacom. Many thanks
RG
Ryan G's update22 Jun 2023, 10:34
Reviewer Update
Good day. I wish to thank Vodacom Shop Boardwalk Port Elizabeth who resolved my issue. The staff has renewed my trust in Vodacom. Many thanks