JB
Jono B

1 reviews | Active since Aug 2009

03 Oct 2017, 10:04

Another month, another example of Vodacom achieving maximum incompetence

I refer to my previous hello peter review, in which Vodacom claimed the matter is resolved... https://www.hellopeter.com/vodacom/reviews/incompetence-all-around- **********

Firstly this is not resolved as Vodacom still debited the wrong account FOR THE FOURTH MONTH RUNNING!!!.... Secondly Vodacom are a bunch of *****. I certainly will not be renewing contracts with them.

0
Replies (2)
JB
Jono B's update03 Oct 2017, 10:28
Reviewer Update
I have lodged a case with ICASA, enough is enough. CAS-63246-T9N0F4
Vodacom
Vodacom's reply03 Oct 2017, 11:49
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team