LJvR
Lee Janse v Rensburg
1 reviews | Active since Apr 2015
21 Jul 2019, 07:38
Another mistake by Vodacom!
Vodacom made another mistake with my number. Just like the wrong number they migrated, they added a once off 1Gb data package to the same wrong number. What is going on with this bad service? Now this also needs to be credited and fixed!
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
21 Jul 2019, 11:05Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply21 Jul 2019, 11:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
LJvR
Lee Janse v Rensburg's updateReviewer Update
24 Jul 2019, 05:49Still response from Vodacom.
LJvR
Lee Janse v Rensburg's update24 Jul 2019, 05:49
Reviewer Update
Still response from Vodacom.
Vodacom's replyOfficial
30 Jul 2019, 12:11Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been resolved.
Regards
Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been resolved.
Regards
Consumer Website Team
Best regards,
Vodacom's reply30 Jul 2019, 12:11
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been resolved.
Regards
Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, query has now been resolved.
Regards
Consumer Website Team
Best regards,