CW
Clive W
1 reviews | Active since Sept 2012
03 Oct 2022, 14:25
Another load of ******* from Telecom companies
Just as bad as the rest of this industry they say contact us what a ****** waste of time I waited 21 minutes to get someone to answer then she said it was a bad line she would call me back and never did, as always the opening **** is we are experiencing heavy call just now they say that at midnight what ******* then they say try their website and when you do it gives you their phone numbers and they have the damn cheek to call it Customer Service
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
03 Oct 2022, 14:35Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply03 Oct 2022, 14:35
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
CW
Clive W's updateReviewer Update
03 Oct 2022, 21:11I was assisted by a gentleman who bent over backwards to rectify the bitter disappointment from the lady at Customer Care, he explained everything in a meaningful way that I clearly understood and I would like to thank him wholeheartedly for his kindness and patients Sir I dont know your name but THANK YOU you certainly are an asset to Vodacom
CW
Clive W's update03 Oct 2022, 21:11
Reviewer Update
I was assisted by a gentleman who bent over backwards to rectify the bitter disappointment from the lady at Customer Care, he explained everything in a meaningful way that I clearly understood and I would like to thank him wholeheartedly for his kindness and patients Sir I dont know your name but THANK YOU you certainly are an asset to Vodacom