CE
Charl E
1 reviews | Active since Apr 2013
29 Nov 2021, 12:49
Another lie from Vodacom paying for things I don't have
Vodacom again, replying our agents will be in contact with you. What a lie!!!! One month passed that I paid for something I don't have, buying extra data while they're making a profit. Oh and the reminder for my debit order were sent as usual on time. Pathetic service, not to say the least!!!! I am now reverting this to the ombudsman.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
29 Nov 2021, 14:03Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Nov 2021, 14:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team