1 reviews | Active since Jul 2013
Another horrible customer experience
I was out of the country. I bought a 4.5 GB data package before I arrive back so I have data. I was NOT data roaming. I did NOT use this data while out of the country. I got this SMS at 23:06 last night: Your 4.5 GB bundle has been provisioned and will be valid until 2014-12-28 23:59:59.
I can't use my data today.
Your call center says I should known somehow not to buy data when I was roaming and I can't be refunded.
I'm so tired of Vodacom. So honestly deeply tired for explaining basic human concepts.
If I couldn't buy this then don't take my money and send me an SMS to say that sorry sir, but we cannot provision you this data, try when you get back.
Vodacom, refund me please.
Best regards,
Best regards,
Regards Vodacom Consumer Website Team
Best regards,
Regards Vodacom Consumer Website Team
Best regards,
