BO
Brandon O

1 reviews | Active since Jan 2015

24 Aug 2015, 11:02

Another False promises from Vodacom

Once again no care for customer service from Vodacom. Was called on the 19/08 @ 16:31 and spoke to Nomsa, i was told that they were going to sort out the upgrade for me and get back to me in 30min, that time has come and gone with no answer. Like i said in the last complaint, they need to stop saying that they are going to get back to you and they NEVER DO!!! its coming to the send of the month now, and they are going to want me to pay the higher rate again for a service that YOU DONT GET! That what you get when you have been a client of Vodacom for over 7 years, so much for being a valued client. W.....T......F!!! I have a better change of giving birth to a child then getting my upgrade and im a man, oh wait im just a number to Vodacom that they can bleed dry.<br> <br> this was the first Complaint: http://hellopeter.com/vodacom/complaints/vodacom-wont-let-me-upgrade-2-a-lower-cost-package-***<br> <br> This is the Second Complaint: http://hellopeter.com/vodacom/complaints/2-weeks-and-still-no-reply-or-feedback-***<br> <br> This is the third Complaint : http://hellopeter.com/vodacom/complaints/no-feedback-and-keeps-passing-the-buck-***<br> <br>

0
Replies (1)
Vodacom
Vodacom's reply24 Aug 2015, 13:02
Official
Hello BodVape,

Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.

Regards
WM

Best regards,