Another disaster from Vodacom

<p>For some unknown reason, in the last week or so I've been receiving an sms telling me that "your credit limit bar has been activated". My access to make/receive calls is then blocked, resulting in me being unable to use my phone. I then call customer care, must wait for at least 5mins and then explain this to a consultant who then resolves the issue, however this issue keeps repeating itself in the last few days. Earlier today I called the call centre to unblock my account, this took 15 mins of my time, the agent told me it was resolved. I tried to use my phone earlier today and have noticed that my service is still blocked. I AM EXTREMELY FRUSTRATED. I've been a customer for the last 5.5 years and have never missed a debit order, and this is the kind of service I get. I tried calling the call centre again earlier today(1 Sep) at about 18:15, was holding on for 10 mins with no answer and I decided to cut the call. I EXPECT THIS PROBLEM TO BE SORTED FOR GOOD TOMORROW-02/09/2016. I am currently unable to use my cellphone, what happens if I have an emergency and my life is in danger, will Vodacom's apologies save my life then? This is my second complaint about Vodacom in the last week. If you don't want me as a customer then please tell me and I will gladly join MTN or Telkom. DISGUSTED</p>