VT
Vanessa T
1 reviews | Active since Dec 2023
20 Dec 2023, 12:51
ANOTHER DEBIT ORDER INCORRECT
Review 7 Dec 2023 update. Vodacom is now R80k indebted to our company. Taken another incorrect debit order, and still declines our request to stop the debit orders to enable us to to EFT payments.
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Replies (2)
Vodacom's replyOfficial
20 Dec 2023, 14:09 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply20 Dec 2023, 14:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
20 Dec 2023, 14:31Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per EC-1MFH-2DSRZP, our records indicate that the relevant credits was processed. Regards Consumer Website Team
Best regards,
Vodacom's reply20 Dec 2023, 14:31
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per EC-1MFH-2DSRZP, our records indicate that the relevant credits was processed. Regards Consumer Website Team
Best regards,