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Quade R

1 reviews | Active since Aug 2023

24 Feb 2025, 08:18

Another day without Vodacom fiber services!!!!

Since the 22nd my fiber has been off. No communication or an update whatsoever received from Vodacom affecting over 100 customers in my area!! Imagine!!! No reference numbers given, no ETA as when the service will be restored and we're no heading to almost 72 hours without service.

Yet another alternative has to be made to have connectivity in order for my wife and i to work.

Vodacom, please come to the party and keep your end of the deal as you train your consultants to say when they sell your services!!

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Replies (1)
Vodacom
Vodacom's reply24 Feb 2025, 10:04
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team