MB
Michelle B
1 reviews | Active since Jul 2020
17 Jul 2020, 15:20
Another day has passed and still no feedback from you Vodacom!!!!
Another day has passed and Vodacom have still done nothing about my Fibre.... I work in a car dealership and if our clients got service like this I would have been DISMISSED by now!!!! My query gets passed from one person to the next and no one takes accountability for anything... *********** I tell you! I am buying Data DAILY so the my Matric son can get his work submitted - is Vodacom going to refund this amount to me? No... But nothing gets done. It’s been over 3 weeks now!
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Replies (2)
Vodacom's replyOfficial
17 Jul 2020, 15:49 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Jul 2020, 15:49
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MB
Michelle B's updateReviewer Update
17 Jul 2020, 16:17Ya sure!!!! I will probably wait another week before I get another feeble excuse.... You keep on blaming Vumatel but are you really trying hard enough to help me?
MB
Michelle B's update17 Jul 2020, 16:17
Reviewer Update
Ya sure!!!! I will probably wait another week before I get another feeble excuse.... You keep on blaming Vumatel but are you really trying hard enough to help me?